Yesterday I was out Christmas shopping with my wife and I went into a Bell store to ask about whether I could get a better deal than the one that I can read on for one of the new iPhones, and I was told effectively, No. Now this has happened to me more than once, where I have walked into a Bell, Telus, or Rogers store and I get told that the folks who work in the store are not allowed (or cannot (or even worse will not)) try to make a better deal with an existing customer (which in the case of Bell Mobility, I am (I have been with them for more than 5 years, which I view as a very long-term client)). They can try to make deals for new customers, but not for existing customers.
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